Punyalok is an experienced leader with a strong background in the computer networking industry, where he has spent over 15 years honing his expertise in Sales, Delivery, Operations Management, IT Service Management, and Customer Relationship Management. With a proven track record of leadership and innovation, he has a deep understanding of how technology impacts businesses and drives customer success.

Currently serving as both the Director and Chief Experience Officer at L2X Tech, Punyalok is responsible for shaping and executing strategic initiatives that enhance customer experiences and build long-term partnerships. His leadership style focuses on collaboration, customer-centric solutions, and driving measurable business outcomes.

Punyalok's career spans multiple roles at Cisco, where he contributed significantly to customer experience management and service delivery. From his time as a Customer Experience Leader to his earlier roles in Cisco Advanced Services and Cisco Services, he has consistently delivered value through strategic engagement and operational excellence.

With a Bachelor's degree in Information Technology, Punyalok is deeply passionate about leveraging technology to solve complex challenges, ensuring customer satisfaction, and building strong relationships with both clients and teams.

At the core of his professional journey is a commitment to continuous improvement and fostering a culture of success in the IT and technology landscape. Punyalok’s diverse skill set, coupled with his years of experience, make him a trusted leader in the industry.

Beyond his professional accomplishments, Punyalok has a strong passion for exploring and dreams of traveling the world through overland journeys. Whether it’s trekking through remote landscapes or discovering new cultures, he is driven by the sense of adventure and discovery that travel brings. This personal pursuit reflects his curiosity, sense of independence, and a desire to connect with the world on a deeper level.